Since 2008, residential installers across the East Coast
have entrusted their customers’ solar renewable energy credits (SRECs) with Sol
Systems. With consistent dedication to our customers and a constant drive for
improvement, there has never been a better time for residential installers to
partner with us.
No Customer Service
Team like the Sol SREC Service Team
Sol Systems SREC Service team has long been the golden
standard of customer service in the SREC space. Sol Systems is available 9 am –
5 pm ET every weekday to field questions at any point before, during, or after
your project(s) is registered. The team has Spanish-speaking staff, and
Spanish-speaking customers now have expanded resources in the SREC help center.
No matter the conversation, our team is knowledgeable, friendly, and honest,
always ready to lend a helping hand.
Consistently
Improving
Our team never stops looking for ways to improve. Our customer
Dashboard is always undergoing updates based on client feedback. In addition to
navigability improvements, we’ve now enabled installers to now drag and drop
entire systems lists into our data base with one upload, saving hours of time
for some of our installer partners. We launched our SREC Help Center this year through
the Zendesk platform to provide easy avenues to simple and complex questions
about SRECs and how Sol Systems interacts with them. As always, customers can still
give us a call or send an email if they want a more direct or personal answer
to their questions.
Team Up with Us!
We’re always looking to expand our partnerships with
residential installers across the country to provide their customers with the
most valuable SREC experience. We work with established installers and
start-ups alike. If you’ve got SRECs, we’ve got solutions. Give us a call, an
email, or sign up on the form below to get started or simply learn more.