To pay homage to our dedicated customer service team at Sol Systems, we are launching our Service Spotlight Series! This interview series will provide the opportunity for our customers and partners to get to know their customer service representatives and learn about what goes into serving our 15,000 customers each day. Our series continues with the newest member of the team, Elizabeth Campbell, an SREC Customer Operations Analyst at Sol Systems.
1.What motivated you to pursue a career in renewable energy?
I’ve always been interested in climate change and figuring out practical solutions to slow down the process. During my time at The George Washington University, I studied public health and economics and took a class called Sustainable Energy and Health with a very influential professor. One major issue we discussed during the course was about the transition to a greener grid and decentralized energy systems. That was my first exposure to learning about sustainable, tangible solutions that I could personally work towards through my career. From there, I interned at an organization that helped pass the Clean Energy Jobs Act (CEJA) in Maryland. This internship then led to me finding my former employer, Ipsun, which gave me the exposure and experience within SREC markets, and eventually, to finding my way to Sol Systems.
2. How have your previous roles prepared you to transition to your current role on the SREC team?
At my previous job, I worked in sales within the DC area, so I gained experience with customer service and SREC knowledge through working with installers. I enjoy working with people, especially working closely with a team and clients. I also have experience with project management, specifically with customers and partners throughout the sales process.
3. What’s your favorite part of working on a customer service team?
My favorite part about working on the team is the customer- facing aspect and meeting people from across the county who work with solar. I enjoy talking to customers about the benefits of solar and explaining the positives behind how their investment is going to play out, leaving them with optimism and excitement about their solar energy system.
4. What are some of the highlights of your time so far at Sol Systems?
Before the holiday break, one of the teams at Sol set up a game night that we played over Zoom, which was super fun. From a professional development standpoint, one of the best aspects is being able to go out on my own and take on responsibility that contributes to my team’s success.
5. Outside of Sol Systems, what do you like to do for fun?
Outside of work, I like to take long walks and cook with my roommates. I also love to read, listen to audiobooks, and binge watch TV.
ABOUT SOL SYSTEMS
Sol Systems is a leading national solar energy firm with an established reputation for integrity and reliability across its development, infrastructure and environmental commodity businesses. To date, Sol has developed and/or financed over 850 MW of solar projects valued at more than $1 billion for Fortune 100 companies, municipalities, counties, utilities, universities and schools. The company also actively shapes and trades in environmental commodity and electricity markets throughout the United States. The company was founded in 2008, is based in Washington D.C, and is led by its founder. Sol Systems works with its team, partners, and clients to create a more sustainable future we can all believe in. For more information: www.solsystems.com